
Cross Nation Ship gives you a simple way to move goods across countries. You choose the shipment type that fits your needs, confirm the details, and follow every step until your package reaches the destination you selected. Each service is built to keep your shipping process clear, fast, and reliable from start to finish.
You follow a simple journey from booking to delivery.
Each step is built to save your time, protect your shipment, and keep you informed without confusion.
You choose the service, confirm the details, and stay updated until your goods arrive.
Parcel shipping is for small boxed items (often up to 20–70 kg). Document shipping handles legal or urgent papers and emphasizes speed and chain‑of‑custody. Cargo shipping covers larger shipments that require freight forwarding and can move by air or ocean. Knowing these distinctions helps you choose the most efficient and cost‑effective service for size, urgency and item type.
To avoid customs delays, provide complete and accurate documentation commercial invoices and packing lists are essential. Use correct HS codes and include clear importer contact details. Prepaying duties or working with a customs broker can streamline clearance. Be proactive: respond quickly to customs queries and confirm paperwork before shipment to reduce hold times and extra fees.
First, check tracking for the latest status. If there’s no update, contact the carrier or platform support to open an investigation. If the shipment is insured, start a claim and gather all documents (invoice, photos, tracking history). Insurance speeds reimbursement for loss; keeping complete records helps resolve claims faster.
Yes. Packaging rules vary by destination and by product type. Some countries restrict certain materials or require certified pallet types. Dangerous goods like batteries or liquids need special packaging and declarations. Always check destination regulations and consult your shipping provider to ensure compliance and avoid customs problems.
Choose insurance based on the shipment’s value, fragility and transport method. Review carrier coverage options and policy terms: basic coverage may not include all risks, while comprehensive policies cover loss, theft and damage. For high‑value items, pick broader protection and keep documentation of the insured value to simplify claims.
Common mistakes include incomplete or inconsistent documents, misclassifying goods, and overlooking customs rules. Underestimating shipping costs or forgetting duties and taxes leads to surprise charges. Poor packaging is another frequent cause of damage and claims. Use available resources, follow our checklists and ask for broker support to avoid these pitfalls.
You choose your shipment type, enter the pickup and delivery details, confirm the order, and your shipment begins right away.
Yes. You get a tracking link that shows real-time updates from pickup to final delivery.
Delivery time depends on the shipment mode you choose. Air freight moves fastest, while sea cargo takes longer. Your estimated time shows on your order page.
Yes. You can send packages, documents, and cargo to countries around the world with clear steps and full tracking.